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Privacy and Cookie Policy

This privacy policy explains how Buzzy Blends uses and protects your personal data when you use this website. We are committed to protecting your privacy. We may change this policy occasionally and will update this page to keep you in the loop. This policy is effective from 10th of Jan 2019.

Who are we?

We are a UK based company which sells honey and other related products. Our website is; www.buzzyblends.co.uk

What personal data do we collect and why?

Comments: If you leave a comment or review on our website, we will collect the data that is presented in the comments form. Your IP address and browser user agent string helps to detect spam. If you have a profile picture attached to your account, this will be visible to the public next to your comment.
Media: When you upload an image to a website, such as ours, the image may be embedded with location data (EXIF GPS) so avoid uploading images which can then be downloaded by other users as they can extract your location data from them.
Name and company name. We collect your name and company name but we do not sell this onto third parties, unless it is a courier that we use to deliver your items.
Contact information including email and telephone number. If you sign up to our newsletters, we may keep your email on record. However, you can unsubscribe at any moment. We also will need your email and telephone number to contact you should any problems arise with your order.
Demographic information such as postcode, preferences and interests. We may require these to tailor newsletters and advertisements for you. We may also store other information relevant to customer surveys and offers.

What do we use the information gathered for?

The above information is important for understanding your needs and preferences. It allows us to provide a better service for the following reasons:

Helps organise internal record keeping
Helps us to respond to your customer enquiries efficiently and quickly
We use the information on occasion to improve our services and products
It allows us to contact you through email, phone or written mail if needed
We can tailor the website content to your needs and preferences.

Our newsletter service.

If you have given us permission to send you emails, we may send you promotional emails and newsletters featuring offers and services we have on. The promotional emails may contain new products, special offers and other tailored content that may be of interest to you. We may also use your information for market research from time to time.


Our commitment to online security.

Here at Buzzy Blends, we strive to keep your data and personal information private and secure. We do not store credit or debit card details and we do not sell on any of your information to third parties. The only situation in which your details are passed on, is when we pass on delivery details to any courier we use.

We take our commitment to keeping your details secure very seriously. In order to protect your data, we have ensured that suitable physical, electronic and managerial procedures are in place. We do this to safeguard and secure the information we have collected online.

Cookies Policy.

Cookies are small files that are stored on your computer’s hard drive. If you agree, the file is stored on your hard drive then it helps to analyse website traffic. The cookies then track your operations to gather information about your preferences, likes, dislikes and tailor its operations to your needs. On our website Buzzy Blends, we log traffic cookies to monitor which pages are being accessed. We do this to enable us to analyse data about our website traffic and make improvements to our website and services. This information is used for statistical analysis purposes only for our business. We then delete the data.

Cookies enable us to provide a better website for our users, to track the useful websites and which ones are less accessed. Cookies are not a way for us to monitor your computer or any information about you, other than the data you choose to share with us.
You may disable cookies in your browser settings, however, if you choose to do this, it will affect the quality and performance of this website.

Third Party Cookies.

This site may include embedded content, such as videos, images and articles from other websites. This embedded content behaves in the same way as if the visitor has accessed their site. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with the embedded content on this website.

Google places the Google analytics cookie on our website. It allows us here at Buzzy Blends to be able to learn about our visitors and users of our website. This may include visitor’s times of accessing the pages, which pages they view and whether they are a new or existing user. If you are not comfortable with the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout.
 
Your rights over your data.

Occasionally Buzzy Blends may ask you to provide certain information so that we can identify you when using this website, this will only be used in accordance with this privacy statement.

You have rights over your personal data. At any time, if you have an account with us or have left comments, you may contact us to request an exported file of the data that we hold about you. This includes any data that you may have sent us. At any time, you may request us to erase any personal data or information that we have stored about you. We will then delete the requested data. However, we are obliged to keep a certain level of data for administrative, legal and security purposes. If you have any questions, please do get in touch and we will be happy to answer them.


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